Privacy Policy

Overview

Vigora Labs, operated by [EMPRESA] at [ENDERECO], respects your privacy. This policy explains how we collect, use, disclose and protect information when you visit our store, contact us or place an order. Contact [EMAIL_SUPORTE] with privacy questions.

Information you provide

We collect information you submit, including your name, email address, telephone number, shipping and billing addresses, order details and support correspondence. Contact form messages are stored securely through Lovable Cloud so our team can respond. Do not include sensitive medical information in a contact message.

Orders and payments

When you proceed to checkout, the checkout and payment providers process the information needed to complete your order, prevent fraud and provide receipts. We do not store complete payment-card numbers in this site. The provider’s privacy notice applies to information it receives. Shipping carriers receive the details needed to deliver your package.

How we use information

We use information to process and fulfill orders, answer inquiries, handle returns and cancellations, prevent abuse and fraud, improve our service and comply with legal obligations. We do not sell personal information. We share it only with service providers who support these purposes, as required by law, or in connection with a business transfer subject to appropriate protections.

Visitor analytics

Lovable’s analytics records clicks and interactions for every visitor on this site. Page visits, time on page, page speed and errors are also recorded for every visitor, without cookies and without identifying anyone. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and clicks on buttons and links. It stores nothing on a visitor’s device, does not keep IP addresses and does not recognize returning visitors. Detailed data is kept for 90 days and daily summaries for one year. Lovable collects this data for us.

Lovable’s privacy policy explains how it handles this data.

Fonts and browser storage

This site loads Poppins through Google Fonts. Google receives the network request, which may include your IP address and browser information, and may cache font files in your browser. Contact and tracking entries remain in the page while you use the form. This store does not currently offer customer account login. External checkout or tracking services may have their own cookies and storage practices.

Retention and security

We retain order and support information for as long as needed to provide services, resolve disputes and meet applicable recordkeeping obligations, then delete or anonymize it. We use reasonable administrative and technical safeguards; no internet transmission or storage system is completely secure.

Your choices and rights

You may request access, correction or deletion of personal information by contacting [EMAIL_SUPORTE]. Depending on your state or country, additional rights may apply. We may verify your identity and retain records required by law. You can unsubscribe from marketing messages if you have opted into them. We do not discriminate for exercising privacy rights.

Children and international visitors

Our products and store are intended for adults aged 18 and older. We do not knowingly collect information from children. Information may be processed in the United States or other countries where service providers operate, subject to applicable protections.

Changes and contact

We may update this policy to reflect changes in our practices or applicable law. The revised version will be posted on this page. For questions or privacy requests, contact [EMPRESA], [ENDERECO], [EMAIL_SUPORTE], [TELEFONE].